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Signed in as:
filler@godaddy.com
Shipping
Delivery is available within the United States. Shipping options and speeds vary based on your location.
Return Policy:
Please note, returns of eligible items sent to us within 14 days of receipt are FREE. If you send something back after that, you'll have to pay our returns fee. Exclusions apply.
Items marked Final Sale have been heavily discounted and are not eligible for returns, exchanges, or refunds, other than in exceptional circumstances. This does not affect your statutory rights.
Hygiene and our customers’ safety is super important, so certain items can’t be returned for refunds including:
1. Face + Body products if opened, used or protective seal is not intact.
2. Underwear if the hygiene seal is not intact or any labels have been broken.
3. Swimwear if the hygiene seal is not intact or any labels have been broken.
4. Pierced jewelry if the seal has been tampered with or is broken.
5. Face coverings if the seal has been tampered with or is broken.
None of this affects your statutory rights.
Of course, it's fine to try an item on like you would in a shop, but please don't wear it. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return.
Responsibility
Returned items are your responsibility until they reach us, so make sure they're packed up properly and can't get damaged on the way.
The package remains your responsibility until it arrives back with us, ensure that you get proof of postage in case you need to contact us about your return. We're not responsible for any items that are returned to us by mistake (it happens!). If we're able to locate the items (it's not always possible) and you'd like these returned to you, we may ask you to cover the delivery cost.
Want to exchange an item?
We don't offer exchanges on orders- if you would like a different size or color, please return your unwanted item, and place a new order.
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